Our practice is appointment-based. Our appointment system enables us to accommodate patients with urgent, non-urgent, complex, planned chronic care and preventive health needs.

Appointment types are described below:

A Standard Appointment is 15 minutes for all routine consultations.

A Long Appointment is 30 minutes for longer consultations. A longer consultation is necessary if you have a few problems to discuss with the doctor or for some procedures. Please advise the reception team at the time of making your appointment if you think you require a long appointment.

A Prolonged Appointment is 45 minutes for consultations requiring extensive medicals, insurance examinations, stress tests, dive medicals, reports or paperwork.

Phone Appointments Patients can request a phone consultation with a doctor.  

Phone appointments are for patients who require a script or are contagious or are unable to attend the surgery due to immobility. 

 It remains a legislative requirement that GPs working in general practice can only perform a phone service where they have an established clinical relationship with the patient.

It is also required that the GP from the practice has provided at least one face-to-face service to the patient in the 12 months preceding the phone appointment.  

Service may only be provided by phone where it is safe and clinically appropriate to do so.

Narara Valley does not record any phone appointments.

Urgent appointments are given the next available appointment on that day or seen immediately.  Please call prior to coming into the practice where possible for advice on the most appropriate action. In the event of an urgent appointment, you may not be able to see your doctor of choice.

To make an appointment call us on 02 43 28 28 11 during opening hours or book online:

SMS messages are sent out daily to remind you and confirm your appointment for the following day subject to patient consent

Excellent medical care is our first priority, occasionally delays may occur. We sincerely apologise for any inconvenience caused.